Some of our clients

Karisoft PSA Software - rob

Visualize IT has been using IT Pro for about 6 months, which has really changed the way we do business. We tried and tested numerous IT Ticketing – PSA software. We ended up using 2 or 3 applications to do the job that IT Pro does. It preforms its function in the business as well as allowing management to monitor what is happening at all times from anywhere in the world. A real game changer!

Rob Vorster – Director Visualize IT – Cape Town – South Africa

 

Achieve Maximum Efficiency with our IT Ticketing – PSA software

Karisoft’s IT Pro Dashboard is a simple and intuitive IT Ticketing – PSA software. It offers a complete selection of functionalities designed for small to mid-size IT service companies. It accurately monitors and records service activities, billable time, and staff utilization, which  drastically affect your profit margins.

No matter if you are a break/fix service provider, a MSP, a computer store, a project services provider or a combination of all, IT Pro Dashboard can help you run your operation easier and increase its efficiency and profitability. Our powerful IT Ticketing – PSA software will help you increase profits by solving problems and maximizing efficiency at all levels of your organization.

IT Ticketing - PSA software

 

 

Karisoft PSA Software - ruben

Learning IT PRO was very quick and we were able to use it right off the bat. We found controls very straightforward and easy to use.

Ruben Gerardo Lazer Tech – El Paso,TX

What You Get With our IT Ticketing – PSA Software Solution?

Total operation management solution

Running all aspects of your business is challenging and time consuming. We’ve developed an IT Ticketing – PSA software tool to take the hassle out of the operational side of your business. Whether you are in IT Consulting, Managed Service Provider (MSP), Break/Fix, Computer repair or a combination of all, Karisoft will help you run your IT business easier than any of our competitors.

Mobile access to IT Pro Dashboard

We optimized IT Pro Dashboard for mobile devices to give you access to important information on the go. Engineers can have access to any and all they need while on the road to process tickets and view their clients data and documents.

Real-time access to all your information

This real-time information allows your office to inform clients if an engineer will be late for an appointment or simply confirm that he is on schedule and will arrive as planned. Because IT Pro Dashboard™ captures actual time spent at a location on any given service call your clients are always billed the correct amount.

Outstanding customer support

Karisoft team is committed to each and every client. Excellent customer support isn’t just part of our job, its part of our lives. We will happily guide you thought the set up process and make sure you take advantage of our all powerful features.

Effectively Manage All Aspects Of Your Business

Our IT Ticketing – PSA software is packed with powerful features designed for a mid-size IT service companies.

Karisoft PSA Software - help desk
Helpdesk

Karisoft PSA Software - crm
CRM

Karisoft PSA Software - POS
POS

Karisoft PSA Software - alert
Alerts

Karisoft PSA Software - billing
Billing

Karisoft PSA Software - document management
Document
Managment

Karisoft PSA Software - report
Reports

Karisoft PSA Software - contracts
Contracts

Karisoft PSA Software - client portal
Client Portal

Karisoft PSA Software - task management
Task
Managment

Karisoft PSA Software - seamless integration

Seamless Integration With Your Favorite Softwares

When choosing an application for you business it is very important to consider how it integrates with your existing business softwares. IT Pro Dashboard integrates with the tools you already use for your business. Export service tickets duration, resolution, parts to QuickBooks or other accounting applications. Easily accept alerts issued by an RMM solution such as Nable, Kaseya, GFI and convert them to service tickets under each client’s account.

Karisoft PSA Software - sue

We loved the seamless integration with our other business tools.

Sue Bishop – TIC Business Consultants – Lawrence, MA

Manage Your Business More Effeciently