We offer a user-friendly interface and design that helps integrate all areas
of your business to function together more efficiently and reach your
goals.

Accounting solution integration

IT Pro Dashboard has a powerful integration with QuickBooks. Here are some of these features:

  • Bi-directional data exchange with QuickBooks
  • Import Client data, service items, and jobs, from QuickBooks
  • Export new client data to QuickBooks
  • Export service tickets duration, resolution, parts, and service items to QuickBooks
  • Sync with inventory module and manage inventory items
  • Create client invoices form exported service tickets
  • Create engineers timesheets

If you are using any accounting application other than QuickBooks you can export your service tickets data to any format importable by your accounting software for invoicing. Additionally, you can add service items, non-inventory items and vendors directly to IT Pro Dashboard.
Integration with Remote Monitoring and Management solutions

QuickBooks Integration

QuickBooks Integration

IT Pro Dashboard accepts alerts issued by an RMM solution such as Nable, Kaseya, GFI, Level Platform and converts them to service tickets under each client’s account. IT Pro Dashboard in turn can assign these tickets to each account’s lead engineer and send email and/or SMS alerts to the client’s lead engineer. IT Pro Dashboard also is able to receive IT assets information discovered by any RMM solution and add then to the assets section of each client.